Archive for agosto \26\UTC 2010

How to write business e-mails

26 de agosto de 2010 2 comentários

By using these standard phrases you can give a professional tone to your English  business letters. Aprenda com os e-mails que você recebe de pessoas que tem o inglês como    primeira língua. A estrutura de um e-mail profissional tem partes a seguir, e são elas.

“I consider it a good rule for letter-writing to leave unmentioned what the recipient already  knows, and instead tell him something new.” ~ Sigmund Freud

The Start – O início

Dear Personnel Director,
Dear Sir or Madam, (use if you don’t know who you are writing to)
Dear Dr. Steven,
Dear Mr. Parker,
Dear Ms. Smith, (neutral – married or single woman)
Dear Miss Sophia, (single woman)
Dear Frank, (use if the person is a close business contact or friend)

The Reference – Dando referências
Introduce yourself if you are writing for the first time.
With reference to your advertisement in the Times, your letter of 23 rd March,
your phone call today,
Thank you for your response .

The Reason for Writing – O motivo do e-mail
I am writing to inquire about
apologize for
Could you possibly?
I would be grateful if you could

Giving Bad News – Entregando más notícias
I am afraid that (Eu receio que)
Enclosing Documents – Anexando documentos
I am enclosing
Please find enclosed
Enclosed you will find

Closing Remarks – Frases finais
Thank you for your help.
Please contact us again if we can help in any way.
We look forward to a successful working relationship in the future.
Should you need any further information, please do not hesitate to contact me.
Once again, I apologize for any inconvenience.
We hope that we may continue to rely on your valued custom.
I would appreciate your immediate attention to this matter.

Reference to Future Contact – Referendo-se a um futuro contato
I look forward to …
… hearing from you soon.
… meeting you next Tuesday.
… seeing you next Thursday.

Closure – Final

Best wishes, (not very formal)
Best regards,
Kind regards,

Signature – Assinatura do e-mail

Commom Abreviattions used on e-mails
FYI – For your information
ASAP – As soon as possible

Espero que sejam úteis! Muito sucesso a todos nós!